I have some issues with my transaction

If you're experiencing problems with your transaction or need to update any details, here's a quick guide to get assistance:

  1. Go to the "Transaction Details" page.

transaction issue 1.svg

  1. Click on the ‘Need Help’ button.
  2. Follow the on-screen instructions to describe your issue, which will raise an escalation. Our customer support team will try to resolve your issue as soon as possible. You can track the status of your query through “Inbox”. You can also email us directly at [email protected]. Please include your account information and transaction details in the email to help us assist you more efficiently. Our customer care team will reach out to you as quickly as possible to resolve your concerns.
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