How can we help you?

You can also browse the topics below to find what you are looking for.

Most popular topics

Getting started

Do I need to sign up to send money?

How to get start with Remitbee?

How to send money

What is the fees for sending money online?

How to send your first money transfer with Remitbee?

How can you pay?

Verification process and levels

How do I verify my email and phone number?

How do you verify your Remitbee account?

Why do you ask for so much information to verify my account?

Popular questions

Is my information safe with Remitbee?

Remitbee App is not working

How to apply promo code?

Transfers

How long does it take for my money transfer to arrive?

How do I track my transfer?

How long does it take for a refund to get back to me?

Remitbee Wallet

What is Remitbee Wallet?

How to deposit funds into your wallet?

How to Send a Transfer Using Bill Payments ?

Brand Related Questions

What is RemitBee?

Why should I trust Remitbee?

How Remitbee is making profit?

Transaction

What does “Transaction Guarantee Policy” mean?

How to cancel a transaction?

I have some issues with my transaction

Country Related

Can we use Remitbee app while we are out of Canada

Did you deliver funds in France, Germany and US?

What are the countries you can send money to?

Account Related

How to edit my personal information?

How to change my password ?

How to reset the forgotten password?

Recipient Related

How will the recipient receive the money?

How to edit your recipient information?

How to add the recipients?

Receiving Method

How do receiving methods work?

Can a recipient have multiple receiving methods?

How to add new receiving method?

Rewards

How do I refer my friends?

How do I get rewards?

How to use Rewards ?

SWIFT/IBAN/BANK Code requirements

Which countries require IBAN and SWIFT?

Which countries require SWIFT and Bank Account Number?

Which countries require Bank account number and Bank code?

Basic Quick Start Guides

BASIC: How to send your first money transfer ?

BASIC: How to Install the Remitbee App ?

BASIC: How can you sign up for an account ?

Bank E transfer Instructions

How to e-transfer from TD Bank to Remitbee Wallet

How to e-transfer from RBC Bank to Remitbee Wallet

How to add e transfer to CIBC

Currency Exchange

How to do Currency Exchange?

Business Accounts

How to sign up for a RemitBee Business Account ?

How Can I Verify my Business Account?

Why can’t a Money Service Business (MSB) open a Remitbee Business account?

Need to Contact Us?

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