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You can also browse the topics below to find what you are looking for.

Most popular topics

Getting started

Do I need to sign up to send money?

What is RemitBee?

Is my information safe with Remitbee?

Popular questions

How to use Inbox?

How to create escalation through inbox?

How to pay with debit?

Remitbee Balance

How to deposit funds into your balance?

Are there any fees to withdraw funds from RemitBee balance ?

Can I use my RemitBee Balance to pay for transactions?

Transaction

What does “Transaction Guarantee Policy” mean?

How to cancel a transaction?

I have some issues with my transaction

Country Related

Can we use Remitbee app while we are out of Canada

Did you deliver funds in France, Germany and US?

What are the countries you can send money to?

Promotions and Rewards

How do I refer my friends/ How does the referral program work?

How do I get rewards?

How to use Rewards ?

Currency Exchange

How to do Currency Exchange?

How to connect my bank for Currency Exchange?

How long does it take to exchange currency on RemitBee?

Business Accounts

How to sign up for a RemitBee Business Account ?

How Can I Verify my Business Account?

How to switch between business accounts and personal accounts?

International Bills

Is there a fee for using RemitBee's international bill payment service?

How does RemitBee's international bill payment feature work?

Can I pay bills in any country using RemitBee's service?

Sending money

How will the recipient receive the money?

I need to send more money than what is allowed by my limit. How can I do that

When will my money transfer and currency exchange limits reset ?

Payment Methods

How to use automated E-Transfer ?

How to Send a Transfer Using Bill Payments ?

How to e-transfer from TD Bank to Remitbee Balance

Account Management

How to edit my personal information?

How can I change my email address or phone number?

I changed my address, do I need to update my information with RemitBee ?

Need to Contact Us?

Our customer service hours: 24 hrs / 7 days .

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