How to track money you're receiving
After you add your details, you can check on your money any time from your RemitBee dashboard.
Steps to check your money
- Log in: Go to remitbee.com and log in with the email you used to receive the money.
- Open your dashboard: You'll see Pending requests at the top and Past requests below.
- Open a request: Click a past request to see its progress, or click Add details on a pending request to finish it.
What each status means
| Status | What it means |
|---|---|
| Waiting for details | You haven't added your details yet. Check how many days you have left. |
| In progress | We have your details and your money is on its way. |
| Completed | Your money has been sent to you. |
| Expired | The time to add your details has ended. |
| Cancelled | The sender cancelled the transfer. |
We'll also email you when we receive your details and when your money arrives.
If something goes wrong
| Problem | What to do |
|---|---|
| Your link has expired | The 14 days to add your details have ended. Ask the sender to send the money again. |
| The transfer was cancelled | The sender cancelled it. Contact them if you have questions. |
| The link is linked to another account | Log in with the account you used before, or ask the sender to send the money again. |
| Your email is already registered | Sign up with a different email. |
| You forgot your password | Click Forgot password? on the log in page and follow the link we email you. |
| You didn't get your 6-digit code | Check your spam folder, then click Resend. |
| You were logged out | Log in again. Your progress is saved. |
Important: For any questions about the transfer, or if something doesn't look right, contact the sender. The transfer belongs to them, so RemitBee can't share its details with you.
Good to know: If your money hasn't arrived yet, some banks need extra time to process deposits, especially on holidays.