How to send money without your recipient’s details
Don't have your recipient's bank or wallet details? Send the money and share a link instead. Your recipient adds their own details, and we send the money to them.
Steps to request your recipient's details
- Start a transfer: Click Send money, choose the country and currency, and enter the amount.
- Choose Request details: Under "Don't have their details?", select Request details and click Continue.
- Choose who you're sending to: Select Person or Business, then pick the purpose of your transfer.
- Choose how to pay: Select your payment method.
- Review and confirm: Check the details and click Confirm and send.
- Share the link: Click Copy or Share link to send it to your recipient, then click Finish.
Your transfer now shows as Waiting for details. Once your recipient adds their details, we'll send them the money.
Congratulations! You've sent money without your recipient's details.
Important notes
- Who can use it: Request details is available for transfers within your Level 1 sending limit. If your amount is higher, add your recipient's details yourself. See What are sending limits?
- Keep your link safe: Anyone with the link can receive the money. Only share it with your recipient.
- Share it again: Go to your transaction history, open the transfer and click Share link to get details.
- 14 days to add details: The link is valid for 14 days, and your exchange rate is locked for that time.
- When the money is sent: As soon as your recipient adds their details and we receive your payment, in either order.
- Cancelling: You can cancel until your recipient adds their details. Our regular cancellation rules apply: you can cancel up to 3 transfers per year. After that, cancelling more may lead to restrictions on your account.
- If the link expires: We cancel the transfer and refund the full amount, including the fee. Debit card payments go back to your card. EFT, Interac e-Transfer and bill payments go to your RemitBee Balance. Your promo rate stays available for your next transfer. See How long does it take for a refund to get back to me?
- Your recipients list: We add your recipient to your list once they submit their details, so you can send to them again later.
Good to know: Share link to get details is different from Share with recipient. The first lets your recipient add their details. The second only shows them the progress of a transfer.