What should I do if my EFT hasn’t been deposited?

If there’s an issue with your EFT payment, we’ll notify you via email with the necessary steps to resolve it and reprocess your transaction. Some common reasons for delays include:

• Insufficient funds at the time of withdrawal.
• Wrong bank details.
• Bank connection issues.

If you're experiencing any difficulties with your transaction or need further guidance, please contact our customer support team—we’re here to help!