I legally changed my First or Last name, do I need to update my RB account?

Yes, if you have legally changed your first or last name, it is important to update your full name with Remitbee to comply with government regulations and ensure your account remains accurate and secure.

How to Update Your Name

Log in to your Remitbee account and go to the "My Account" section in the account menu. Click on the Edit button. If your account is verified, you will need to contact our customer support team to update your name. This process requires you to provide a picture or document with your new ID confirming the name change.

Contacting Customer Support

Ensure you have a picture or document with your new ID ready, showing your new name. Contact our customer support team via phone, email, or chat, inform them you need to update your name, and provide the necessary documentation.