I changed my address, do I need to update my information with RemitBee ?
Yes, if you have recently changed your address, it is important to update your information with Remitbee to comply with government regulations and maintain the security of your account.
How to Update Your Address
Log in to your Remitbee account and go to the "My Account" section in the account menu. Click on the Edit button. If your account is verified, you will need to contact our customer support team to update your address. This process requires you to provide a picture or document with your new ID confirming the new address.
Contacting Customer Support
Ensure you have a picture or document with your new ID ready, showing your new address. Contact our customer support team via phone, email, or chat, inform them you need to update your address, and provide the necessary documentation.