How can I change my email address or phone number?
Once you create your account, you won't be able to change your email address or phone number directly from the RemitBee platform. To make this change, you'll need to contact our customer support and complete an authentication process.
Why is this necessary?
This procedure is designed to protect your account and personal information from potential takeovers and fraud. By requiring authentication, we ensure that only you can make changes to your sensitive information.
Steps to change your email or phone number
Contact customer support:
- Reach out to our customer support team through our official support channels.
Complete authentication:
You will be asked to verify your identity to ensure the security of your account.
- Update your information:
Once your identity is verified, our support team will assist you in updating your email address or phone number.
This process helps keep your account secure while allowing you to update your contact information as needed.