Having Trouble Applying a Promo Code?

You can apply promo codes on the RemitBee platform in two places: the Rewards page and during the transaction overview. If your promo code is valid and you meet the eligibility requirements, applying it should be straightforward.

Troubleshooting steps:

• Ensure the code is spelled correctly and entered in the right section.

• If the code is correct but doesn’t apply, try using a different browser, clear your cache, or use our mobile app. These steps can resolve technical difficulties.

Common reasons for issues:

• Expiry and validity: If the code is expired or not valid for your account, you will receive an error message explaining why.

• Restrictions: Promo codes cannot be applied to mobile top-ups, international bill payments, and gift card purchases.

Source of the code: Codes found outside of the RemitBee website may not be valid.

Still need help? If you received your promo code directly from RemitBee and are still facing problems, please contact our customer support for assistance.