You open TD's currency converter, and the rate doesn't match the one from Google. It's nowhere close to what the Bank of Canada published either. You're about to convert a few thousand dollars, and something feels off.
Not something you’d want to go through while planning a trip south or making a big USD purchase online. You shouldn’t start worrying if TD's giving you a fair deal — or if there's something b etter out there (at least at the cusp of making that decision).
But your concern is valid, and to help you understand how it works, we’ve prepped a comprehensive guide covering:
- What TD's 2.64-3.34% markup really costs you in dollars
- How the TD Borderless Plan works (and when it's worth the monthly fee)
- Why TD's exchange rate differs from the Bank of Canada and Google quotes
- When to use TD versus when to fund from your account and convert elsewhere
- Where fintech alternatives like RemitBee save you money on non-cash conversions
Let’s help you determine precisely what you're paying for currency exchange and how to select the right option for each situation.
Why doesn't TD's rate match Google or the Bank of Canada?
You check Google, then the Bank of Canada, then TD. Three different numbers. They measure different things.
1. Google shows the mid-market rate
When you search "USD to CAD," you see the mid-market exchange rate. Banks trade with each other at this wholesale rate (typically for transactions over US$5 million). According to Wise: "Wise always gives you the mid-market exchange rate, just like the one you'll usually see on Google."
That's the baseline. It fluctuates constantly based on central bank policies, inflation, and political conditions. No retail provider offers this exact rate because they all need to cover operational costs. On top of that, they charge fees for each transaction during a currency conversion process. So, for example, if you add money to the platform, convert it into your desired currency, and then take the money out — you'll be charged three fees (for each different transaction).
2. Bank of Canada publishes reference rates
BoC rates often look better than TD's quotes. The Bank of Canada explains on its methodology page: "All Bank of Canada exchange rates are indicative rates only, obtained from averages of aggregated price quotes from financial institutions."
Reference data (useful for market trends and CRA tax conversions). But the BoC isn't exchanging currency with individual Canadians. You can't walk in and get their published rate. It's statistical information, not an executable price.
3. TD embeds operational markup
No traditional bank offers mid-market rates to retail customers. They add a spread to cover costs.
Independent monitors like KnightsbridgeFX measure TD's spread at approximately 2.64% to 3.34% for major currency pairs (varying by currency, cash versus electronic, amount, and timing). If mid-market is 1.37 CAD per USD, TD might quote 1.41. That extra 0.04 cents per dollar gets built into the rate rather than charged separately.
On $10,000 USD, that's $300-$400 CAD lost. On $100,000? Ouch. Nearly $3,000 disappears. The spread covers staff salaries, branch rent, compliance, and physical currency handling costs.
4. Cash costs more than electronic payment
TD's documentation states: "Cash rates are generally more costly as cash must be shipped and handled… Non-cash exchange rates are generally more favourable to you than cash rates."
Non-cash rates apply to wire transfers, online conversions, and cheques. Cash rates apply to physical banknotes at branches or Foreign Exchange Centres. Physical currency requires shipping security, inventory management, and theft risk mitigation (banks pass these costs through wider spreads).
Electronic methods always cost less when you don't need actual bills (though the 2.64-3.34% markup still applies, just at the lower end versus cash transactions).
What is the TD Borderless Plan, and when does it make sense?
The TD US Borderless Plan links your Canadian TD accounts with a US-based TD Bank account through EasyWeb. You can open the US account without a US address (TD confirms Canadian addresses work).
The plan costs US$4.95 monthly, waived with a US$3,000 minimum balance. If you hold the TD All-Inclusive Banking Plan, you get an additional US$3 rebate. You receive a US Dollar account in Canada, US credit card access (potentially with fees waived), and combined account visibility.
Fee-free transfers have daily limits
Transfers between TD Canada Trust and TD Bank (US) are fee-free and post in approximately 30 minutes. You avoid typical $30-$80 wire fees. But daily limits matter:
- Canada to US: C$2,500 daily via Visa Direct (C$6,500/24h through Global Bank Transfer)
- US to Canada: US$5,000 daily
- Within TD Canada only: US$250,000 for internal CAD/USD conversions (not cross-border)
So what about that US$250,000 figure everyone cites? Well, it applies only to currency conversions between your CAD and USD accounts inside TD Canada Trust. Cross-border limits are much lower.
The spread remains
TD markets "preferred foreign exchange rates on U.S. dollars (up to $25,000 US)" with volume discounts above that. "Preferred" doesn't mean no spread. You're getting rates at the lower end of TD's range (possibly around 2.5% instead of 3.3%).
Those "free" transfers still involve conversion using TD's retail rate. You save wire fees but still lose 2-3% to the spread. On $10,000, that's $200-$300 CAD gone. The plan eliminates transfer fees, not spread costs. Free but costly (the spread's still there).
When it works
The plan delivers value if you spend months in the US (particularly Florida or Arizona, where TD Bank branches are concentrated), maintain a balance of US$3,000 or more (the fee is waived), and value integrated banking with phone support.
Skip it if you convert occasionally (US$4.95 monthly adds up to $59.40 annually), care more about best rates than convenience, don't maintain a minimum balance, or travel to regions without TD Bank branches.
Well, do you want the best of both worlds? We call this the Convert-Then-Transfer approach — exchange through a low-margin provider first, then use Borderless Plan's fee-free transfers to move already-converted USD into TD accounts. You get infrastructure benefits without paying the full spread.
How do RemitBee and other fintechs compare to TD?
Fintech companies built lean digital operations — lower overhead means tighter margins and transparent pricing. Traditional banks like TD embed markup in the rate itself (you never see "2.64% fee" on receipts).
Fintech providers either use a mid-market rate plus a small upfront fee or disclose their margin before confirmation. When Wise charges 0.48%, you see it separately. When RemitBee discloses a 0.3-0.5% margin, it's front and center.
RemitBee for transparent CAD-USD exchange
RemitBee is FINTRAC-regulated (verify any money services business in the public registry). They specialize in CAD-USD and international transfers.
They charge $0 exchange fee with a disclosed 0.3-0.8% margin (CAD-USD sits at the lower end, closer to 0.3-0.5%). Transfers over $500 CAD are free via Interac e-Transfer or EFT. Below $500, small flat fees may apply. You can fund from TD using EFT (2-3 business days).
Personal accounts exchange up to $250,000 CAD daily. Business accounts handle up to $1 million daily with higher sending limits. RemitBee's app includes real-time rate alerts (set target rates and get notified when the market hits your number, saving meaningful money if you can wait a day or two).
Other fintech options
Wise uses the actual mid-market rate with a transparent fee (commonly around 0.48% for CAD-USD, varies by amount and payment method). They offer multi-currency accounts holding 40+ currencies. However, they charge fees for each stage — adding money, conversion, and withdrawal too.
KnightsbridgeFX targets larger transactions (real estate, business payroll) with approximately 0.8% markup and free wire transfers to Canada, the US, and Europe. Their comparisons estimate $200-$300 saved versus banks on $10,000 USD conversions. They're also the source of many TD markup measurements cited industry-wide. So, you’ll find better rates on bigger amounts for exchange, but if you’re just exchanging a couple thousand dollars or so, you won’t get the best deal.
OFX is FINTRAC and Revenu Québec regulated with margins "substantially less" than higher bank markups (sometimes 4-5% on exotic currencies). Pricing varies by transaction size.
What does $1,000 USD actually cost you?
Pull up your calculator and check what you paid the last time you converted. Got it? Now compare against the table below because the gap might surprise you. Independent snapshots from sources like KnightsbridgeFX show this pattern (actual results depend on live rates at conversion time):
| Provider | CAD Received | Cost Structure |
|---|---|---|
| TD Bank | ~$1,327 | 2.64–3.34% spread embedded |
| RemitBee | ~$1,370 | 0.3–0.5% margin |
| Wise | ~$1,376 | ~$5.76 conversion fee (add-money fees may apply on top of this) |
You save $43-$49 per $1,000 using fintech versus TD. Scale to $10,000 and you're saving $430-$490. Monthly conversions compound to thousands annually.
Fintech providers don't handle physical cash. If you need banknotes for a trip, TD remains your option (or kiosks, though those typically cost more with spreads reaching 5-7%). For electronic transactions (online purchases, vendor payments, account transfers), fintech handles everything digitally.
When should you use TD versus fintech alternatives?
Most people benefit from using both strategically. We call it Hybrid Banking — keep TD for daily needs, use fintech for conversions.
Choose TD when you need…
Physical currency immediately because TD branches stock USD, EUR, and GBP for same-day pickup. Other currencies from their 50+ selection require 3-7 business-day advance orders. If you're leaving for Paris tomorrow and forgot Euros, TD solves it in an hour.
Branch convenience for small amounts (under $500). If you're already there handling other banking, the time saved might outweigh a slightly worse rate (though you're still paying that spread).
Borderless Plan internal transfers because moving already-held funds between linked Canadian and US accounts takes 30 minutes with no wire fees (within daily limits).
Face-to-face support — some prefer in-person service for large transactions. Euromoney named TD "Canada's best FX bank 2025" for overall franchise capabilities (though retail spreads remain higher than fintech alternatives).
Choose fintech when you're…
Converting electronically without physical cash because electronic movement costs far less through digital providers. You never touch physical currency anyway.
Moving large amounts because on $10,000+, the gap between TD's 2.64-3.34% markup and RemitBee's 0.3-0.8% margin equals hundreds per transaction. On $50,000, you're saving $1,000-$1,500.
Converting regularly because monthly transfers using low-margin providers save thousands annually. Savings compound over time.
Monitoring rates for timing because fintech apps let you set target rates for automatic notifications. If you can wait 24-48 hours, you save 0.5-1% through better timing.
Seeking transparent pricing because fintech providers show fees and margins before authorization. TD embeds costs in the rate (harder to compare shop).
Combining both strategically
Keep TD for daily banking (salary deposits, bill payments, debit purchases, branch access). Fund fintech accounts from TD using Interac e-Transfer or EFT for non-cash conversions.
You're not abandoning TD's infrastructure. You're routing specific transactions through more cost-effective channels because Canadian banks and FINTRAC-regulated fintechs work together through standard payment rails (they're interconnected parts of the Canadian financial system).
If using Borderless Plan: convert through RemitBee first, then use Borderless Plan's fee-free transfers to move already-converted USD into a TD Bank (US) account. Best rate plus TD convenience.
Is it safe to use a fintech instead of my bank?
Short answer is yes, if FINTRAC-regulated.
The longer answer is that FINTRAC-regulated providers meet identical anti-money laundering and security standards. RemitBee uses bank-level 256-bit encryption and maintains 100% money-back guarantees. Verify any MSB registration in FINTRAC's public registry before you send money.
Are you worried about new technology? Fair enough. But the regulation part matters more than the age of the company. Check the registry, verify encryption standards match banks, and confirm insurance coverage. Done.
If switching from TD to RemitBee fails, it'll be because:
- You needed physical cash urgently (fintech doesn't handle banknotes)
- You didn't verify FINTRAC registration first (always check the public registry)
- You assumed bill payment worked from TD (it doesn't, use Interac e-Transfer or EFT instead)
Catch these before you commit, and you'll avoid frustration.
References
- KnightsbridgeFX. (2024-2025).
- Foreign currency conversion for tax purposes.
- RemitBee. (2025). Pricing, security, and funding methods.
- Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). (2025).
- TD Bank Group. (2025). Foreign exchange services, rates, and TD US Borderless Plan.
- Bank of Canada. (2025). Exchange rates: Methodology and notes. Wise. (2025).
- Canadian bank foreign exchange rate comparisons.
- Canada Revenue Agency. (2024).
Frequently asked questions
Here are some commonly asked questions on this topic:
Can I exchange currency at any TD branch in Canada?
Most TD branches stock USD, EUR, and GBP for same-day exchange. Other currencies need 3-7 business-day advance orders. TD Foreign Exchange Centres in major cities carry wider selections for immediate pickup.
Why is TD's rate different at the branch versus online?
Physical currency uses TD's cash rate with a wider spread because TD's documentation states that cash is more costly to ship and handle. Electronic methods get better rates.
Does the TD Borderless Plan eliminate exchange fees?
Transfers between accounts are fee-free (saving $30-$80 wire fees) and take approximately 30 minutes. But the exchange rate still includes TD's markup. The plan eliminates transfer fees, not the spread.
How long does money take to reach a fintech provider from TD?
Interac e-Transfer arrives in minutes to hours. EFT takes 2-3 business days. Bill payment isn't available from TD to RemitBee.
Can I use Bank of Canada rates for my exchange?
BoC rates are reference-only. Their methodology states these are "indicative rates only, obtained from averages of aggregated price quotes." They're published for statistical and tax purposes, not actual transactions.



