Question 1

How much does it cost to send money to CBG from Canada?

Accepted Answer

The fee depends on several factors, such as how much you send, your preferred payment method, and the exchange rate available during your transaction. You won't be surprised by any hidden fees, since RemitBee shows the transfer fee, total Canadian dollar amount, CAD-to-GHS rate, and expected GHS amount your recipient will get before you confirm the transfer. Eligible transfers of CAD or more may qualify for free transfer fees with supported funding methods.

Question 2

How long does it take to send money to a CBG account in Ghana?

Accepted Answer

Most eligible CBG deposits may arrive within 24 hours after the transaction is funded and required checks are completed. Other factors may also affect timing, such as your preferred payment method, identity verification, incorrect recipient information, weekends, Ghanaian bank holidays, compliance reviews, or CBG processing. You must save your transfer reference and monitor the status via your RemitBee account until the deposit is marked complete.

Question 3

What do I need to send money to CBG?

Accepted Answer

You need to provide your recipient's full name as registered with CBG, correct bank selection, and their account number. You may also need to provide your recipient's mobile number, address, relationship to you, or the purpose of remittance. Copy the account number from an official source instead of guessing the account number length and double-check all information with your recipient before sending funds.

Question 4

Can I send money directly to a CBG bank account?

Accepted Answer

Yes, you can send CAD to an eligible CBG account in Ghana as a direct bank deposit. In the country options, select Ghana. Afterwards, choose bank deposit, and select Consolidated Bank Ghana Limited (CBG) as the receiving bank. Your recipient does not need a RemitBee account, but they must have an eligible CBG account that can receive the deposit. Review the recipient's name, bank, account number, GHS amount to receive, and delivery estimate before confirming the transfer.

Question 5

Are there limits for transfers to CBG?

Accepted Answer

Your transfer limits will depend on your RemitBee verification level, payment method, transfer history, destination, and current account rules. We may request additional identification or details for certain amounts or transactions. Your recipient's CBG account may also have deposit, balance, withdrawal, or transaction limits based on the account they have. Review the maximum amount displayed during your RemitBee transfer and ask your recipient to confirm that their account can accept the expected GHS deposit before sending a large amount.

Question 6

Do I need a SWIFT code to send money to CBG?

Accepted Answer

Normally, you only need to provide the fields requested in the RemitBee transfer process. Direct remittance deposits often don't require you to enter CBG SWIFT or BIC code. Traditional international bank wires may request additional routing details, including a SWIFT code, BIC, or Ghanaian bank routing information. Don't simply copy banking codes from unverified sources. Instead, confirm any requested routing information with CBG, your recipient, or the financial institution handling your transfer.

Question 7

Is it safe to send money to CBG using RemitBee?

Accepted Answer

RemitBee is registered with FINTRAC as a Canadian money services business and uses identity checks, account protections, transaction monitoring, and transfer tracking. Senders are encouraged to take precautions before sending funds. Double-check the recipient's information and account details through a trusted contact method, review the information before approving the payment, and save the transfer reference. Never share your password, payment credentials, or one-time security codes. Also, be cautious when someone pressures you to send money urgently.

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