June 2025

Cookies

1.0 What Are Cookies?

Cookies are small data files that a website stores on your computer, smartphone, or other device when you visit it. These files allow the website to recognize your device, remember your preferences, and perform certain functions, like keeping you logged in or tracking how you navigate the site.

At Remitbee Incorporated, we use cookies on our website to improve functionality, ensure security, analyze usage patterns, and support our marketing efforts.

There are different kinds of cookies, and they behave in slightly different ways depending on their purpose and origin. The table below explains the key types of cookies you may encounter on our site:

Type	Description
Session cookies	Temporary cookies that are deleted when you close your browser. They’re used to maintain secure logins or keep track of a transaction session.
Persistent Cookies	Remain on your device after the browser is closed. These help remember settings or preferences between visits. Persistent cookies remain on your device until they expire or are deleted. Our persistent cookies are typically retained for no longer than 12 months, unless you choose to delete them earlier.
First-party Cookies	Set directly by Remitbee. They’re used for things like secure access, saved settings, or basic functionality.
Third-party Cookies	Set by external services integrated into our site (such as analytics or ad tools). These can track behavior across sites if allowed.

Cookies are also classified by function, such as whether they are strictly necessary for the site to work or used for performance tracking or advertising. These categories will be explained in detail in the next section.

2.0 Why We Use Cookies

At Remitbee Incorporated, we use cookies to support the secure and effective operation of our website, to understand how users interact with our content, and to help us deliver more relevant marketing.

Cookies serve several important purposes. Depending on their function, we group them into the following categories:

2.1 Strictly Necessary Cookies

These cookies are essential for the basic functioning of our website. They enable core features like:

Logging in to your Remitbee account
Navigating between pages securely
Preventing fraud or unauthorized access

Without these cookies, our website wouldn’t function properly. They cannot be turned off in our systems.

2.2 Analytics Cookies

Analytics cookies help us understand how visitors use our website so we can improve our design, content, and performance. These cookies do not store personal identifiers but may collect information such as:

Which pages are visited and how often
How users arrived at the site (e.g., from a search engine or ad)
What actions users take on a page (e.g., clicking buttons or completing forms)

We currently use analytics tools such as:

Google Analytics
Hotjar
Mixpanel
Microsoft Clarity
Google Tag Manager
Cloudflare
Crisp
MoEngage
Stape

These tools help us identify trends and areas of improvement without identifying individual users.

ome cookie data may be transferred outside of Canada, including to the United States or the European Union, where our analytics and marketing providers (such as Google or Meta) process information. In these cases, we apply contractual and technical safeguards to protect your information in line with Canadian privacy laws.

2.3 Marketing and Advertising Cookies

These cookies are used to show you ads that are more relevant to your interests — both on Remitbee and on other websites. They also help us:

Measure the performance of ad campaigns
Avoid showing the same ad repeatedly
Track conversions from marketing channels

We currently use marketing tools such as:

Meta Pixel (Facebook)
Google Ads
Bing Ads
MoEngage
Stape

These third-party services may use cookies to collect browsing data across different websites.

3.0 Managing Your Preferences

Remitbee Incorporated provides you with clear choices about how cookies are used when you visit our website. In accordance with Quebec’s Law 25 and other applicable privacy laws in Canada, we do not use non-essential cookies unless you provide explicit consent.

When you first visit our website, a cookie banner will appear giving you the option to:

Accept all cookies
Reject all non-essential cookies
Customize your preferences by selecting individual cookie categories (e.g., Analytics, Marketing)

Your selection is stored in your browser and can be updated at any time by clicking the “Cookie Settings” link at the bottom of our website. You may change or withdraw your consent at any time.

We categorize cookies into the following groups:

Strictly Necessary Cookies – always active, as they are essential for the site to function.
Analytics Cookies – help us understand how visitors use our site.
Marketing Cookies – support the delivery and measurement of advertising.

You can also control cookies through your browser settings. Most web browsers allow you to:

View which cookies are stored
Delete existing cookies
Block cookies from specific websites
Set preferences for first- and third-party cookies

Please note that disabling some cookies may affect how parts of the website function.

4.0 Legal Basis for Processing

Remitbee Incorporated processes personal information collected through cookies in accordance with Canadian privacy laws, including:

The Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada’s federal privacy law for private-sector organizations.
Law 25 – Quebec’s modernized privacy law, which imposes additional transparency and consent requirements for individuals in Quebec.

For more on PIPEDA, visit the Office of the Privacy Commissioner of Canada (OPC).

4.1 How We Apply Legal Grounds

Cookie Type	Legal Basis
Strictly Necessary	Processed under our legitimate interest in providing secure, functional access to our website. Consent is not required.
Analytics	Used only with your explicit consent. These help us understand and improve how users interact with our website.
Marketing/Advertising	Set only if you give explicit consent, which allows us to show personalized content or measure the effectiveness of campaigns.

4.2 What Does “Explicit Consent” Mean?

Explicit consent means that:

You are presented with a clear and specific choice (e.g., through a cookie banner or settings panel)
You must actively indicate your agreement (e.g., by selecting “Allow” or toggling individual categories)
Your consent is documented and can be withdrawn at any time

This differs from implied consent, where consent may be inferred from your continued use of a website — a model that is no longer sufficient under Law 25 for most types of cookies.

5.0 Your Privacy Rights

We may update this Cookies and Similar Technologies Policy from time to time to reflect:

Changes to the cookies or tracking technologies we use
Updates to our legal obligations under applicable privacy laws
Improvements to how we explain your rights and choices

When we make significant changes, we will:

Update the “Last Updated” date at the top of this page
Provide a clear notice on our website, where required
Give you the opportunity to review or adjust your cookie preferences as needed

We encourage you to review this policy periodically to stay informed about how Remitbee Incorporated uses cookies and how your data is handled.

6.0 Contact Information

If you have questions, concerns, or requests related to this Cookies Policy or your personal information, please contact our Compliance Officer:

Manos Yoganthan
Chief Operating Officer (COO) & Compliance Officer
[email protected]
Remitbee Incorporated.
2 Robert Speck Pkwy, Suite 620
Mississauga, Ontario, Canada L4Z 1H8
+1 647-689-2323

For general customer service inquiries unrelated to privacy or data protection, please contact: [email protected]