I need help with my business account transaction. Where can I get help?

If you're experiencing issues with your business account transaction on RemitBee, rest assured, we've got plenty of support options to help resolve your concerns promptly:

Check our Help Centre

Our Help Centre is packed with articles and videos designed to answer common questions. It's a great starting point for quick solutions.

Use the Inbox feature

For specific questions, the inbox feature on your account allows for personalized assistance.

If you're on the web

Live chat: Access our chat box feature, located on the lower right side of the screen for real-time help. We aim for a response time of 5 minutes.

Additional contact methods

Phone support: Call us at +1-647-689-2323 for direct assistance. We strive to respond within 15-20 minutes.

Email: For queries that are not urgent or require detailed explanation, email us at [email protected]. We aim to reply within 24 hours.

Availability

24/7 support: Our customer service team is available around the clock from Monday to Friday, and from 9:00 AM to 9:00 PM on Saturdays and Sundays (EST).

No matter the issue, we're committed to ensuring you receive the support you need to manage your business account transactions efficiently.