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What does “Transaction Guarantee Policy” mean?

At Remitbee, we offer a 100% money-back guarantee including the total send amount and any fees you have paid. All currency exchange transactions are insured providing extra protection in the rare occasion anything goes wrong.

If we are unable to deposit into the account you have provided, the money will be returned to you.

In the case of:

If you have provided incorrect account details and the money is deposited into the wrong account, Remitbee will make the best effort to recover the funds however it is NOT guaranteed.

Please ensure to always double-check the account details and name spelling.