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Why do you ask for so much information to verify my account?

To better protect our customers and comply with Canadian Law, we must collect and verify your identification. Your ID, email address, and phone number must be verified before processing your transactions because we follow the Canadian and international security guidelines. The FINTRAC Canada regulations can be found here.

This allows us to make sure your money isn't being used fraudulently. We ensure that everyone’s money is secure and make the verification procedure as seamless as possible for you.

Note: No worries! To keep your personal information safe is our top priority. Any data you provide us is protected, as per our privacy policy