How to Delete Your Remitly Account: A Step-by-Step Guide

By Remitbee - Oct 24, 2023

Remitly is a popular online money transfer service that allows users to send money internationally. However, there may come a time when you no longer need or want to use Remitly and you'd like to delete your account. Deleting your account is a straightforward process, but it's essential to understand the steps involved to ensure a smooth closure. In this article, we will provide a detailed, step-by-step guide on how to delete your Remitly account.

Before You Begin

Before you proceed with deleting your Remitly account, there are a few essential things to consider:

Clear Your Transactions: Ensure you've completed all pending transactions and withdrawn any remaining balance in your Remitly account. Deleting your account will permanently close, and any funds left in it may be forfeited.

Contact Customer Support (If Necessary): If you're facing any issues or have questions about your account, it's a good idea to contact Remitly's customer support before deleting your account. They can assist you in resolving any concerns you have.

Backup Account Information: Before deleting your Remitly account, take screenshots or notes of any important transaction history, receipts, or account details you may need for future reference.

The Deletion Process

Now, let's dive into the step-by-step process of deleting your Remitly account:

Step 1: Log into Your Remitly Account

Start by opening your web browser and visiting the Remitly website. Log in to your Remitly account using your registered email address and password. Make sure you are using the same account that you wish to delete.

Step 2: Access the Account Settings

Once logged in, click on your profile icon or account name, typically located in the upper-right corner of the Remitly website. This will open a dropdown menu. Look for and click on "Settings" or "Account Settings," which will take you to the account management page.

Step 3: Close Your Account

In the account settings menu, scroll down until you find the option to "Close Account" or "Delete Account." The wording may vary slightly depending on your location and the version of Remitly you are using. Click on this option to proceed.

Step 4: Confirm Your Decision

After clicking "Close Account" or its equivalent, Remitly will ask you to confirm your decision. They may also provide information about the consequences of closing your account, such as the loss of access to your transaction history and account details. Carefully read this information and proceed if you want to delete your account.

Step 5: Enter Your Password

Remitly will prompt you to enter your account password to verify your identity and ensure account security. Enter the password associated with your Remitly account and click "Confirm" or a similar button to continue.

Step 6: Provide Feedback (Optional)

At this point, Remitly may ask you to provide feedback on why you're closing your account. This step is optional, but it can be helpful for Remitly to understand user experiences and improve their services. You can skip this step or provide feedback if you wish.

Step 7: Final Confirmation

After providing your password and, if applicable, feedback, you'll be asked to confirm your decision once more. Ensure you're certain about deleting your Remitly account, as this action is irreversible.

Step 8: Account Deletion Complete

Once you've confirmed your decision, Remitly will process your account deletion request. You should receive a confirmation message indicating your account has been successfully deleted.

Post-Deletion Considerations

After deleting your Remitly account, there are a few additional things to keep in mind:

Email Confirmation: You may receive an email confirmation of your account deletion. Keep this email for your records.

Transaction History: After deletion, you will no longer have access to your transaction history or account details. Ensure you have saved any important information before closing your account.

Reactivation: If you change your mind and wish to use Remitly again, you may need to create a new account from scratch. Your deleted account cannot be reactivated.


Deleting your Remitly account is a straightforward process, but following the steps carefully is crucial to ensure a smooth closure. Before deleting your account, ensure you've cleared your transactions, contacted customer support if needed, and backed up any necessary information. Remember that closing your account is permanent, and you won't be able to access your transaction history or account details afterward. If you're sure about your decision, follow the step-by-step guide provided in this article to delete your Remitly account.

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